1. About these terms

This Privacy Policy outlines how Baseline Consulting collects, uses, discloses and manages personal information.

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This policy applies to:

• visitors to the Baseline Consulting website located at www.backtobaseline.au;

• individuals or businesses making enquiries, whether through the website, email, phone or by other means;

• customers purchasing digital products or services; and

• clients engaging Baseline Consulting for any services directly.

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By using Baseline Consulting's website or engaging Baseline Consulting for services, you acknowledge that you have read and agree to this Policy.

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2. About Baseline

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​Baseline Consulting (ABN 58 827 006 522) (we, us, our) provides human resources, compliance, business support and career services to businesses and individuals across across Western Australia and broader Australia.

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3. What personal information we collect

​​We may collect personal information that is reasonably necessary for our business activities.

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This may include:

• name;

• email address;

• phone number;

• business name and role;

• information provided through enquiries or forms;

• information relating to services requested or purchased; or

• where career services are engaged, information relating to your employment history, qualifications, skills or personal circumstances provided for the purpose of preparing documents or providing advice.

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We do not intentionally collect sensitive information unless it is reasonably necessary for the services you have requested.

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If sensitive information is provided, it will be handled in accordance with applicable laws and used only for the purpose of which it was provided.

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4. How we collect personal information

​We collect personal information in a number of ways, including:

• when you submit an enquiry through the website;

• when you contact us, or a person acting on our behalf;

• when you purchase or download products;

• when you engage with us for services; or

• through standard website analytic tools.

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We generally collect personal information directly from you.​

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Where information is collected by phone or email in the course of a service engagement, it will be handled in accordance with this Policy.

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5. Use of personal information

​​We use personal information for purposes including:

• responding to enquiries;

• providing products or services;

• communicating with you about your request or purchase;

• preparing documents or providing advice as part of a service engagement;

• improving our website, products and services; or

• maintaining internal records.

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We only use personal information for purposes that are reasonably related to our business activities.

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6. Disclosure of personal information

​We may disclose personal information where reasonably necessary, including to:​

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• service providers supporting our website or systems;

• payment processors;

• professional advisers where required; and

• regulatory authorities where required by law.

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We do not sell or trade personal information.

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7. Storage and security of personal information

We take reasonable steps to protect personal information from:

• misuse;

• interference;

• loss; and

• unauthorised access, modification or disclosure.

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Personal information may be stored:

• electronically, including through email systems and third-party platforms; or

• on servers located outside of Australia, including third-party platforms such as email, website hosting and payment processes services.

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Where this occurs, we take reasonable steps to ensure your information is handled in accordance with applicable Australian privacy laws.

 

While reasonable safeguards are in place, no system can be guaranteed to be completely secure. 

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8. Website analytics and cookies

​Our website may use cookies or similar technologies to:​

• improve user experience;

• understand how the website is used; or

• support website functionality.

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This may include the use of third-party analytic tools.

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You can adjust your browser settings to manage or disable cookies.

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9. Artificial intelligence tools

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We may use artificial intelligence (AI) tools to support internal business processes and content development.

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We take reasonable steps to ensure that personal information shared in the course of a service engagement is not used in AI tolls in a way that is inconsistent with his Policy or the purpose for which it was provided.

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Content generated or supported by AI is reviewed before being delivered or made available.

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10. Access and correction

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You may request access to personal information we hold about you.

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You may also request correction of any information that is inaccurate or out of date.

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Requests can be made by contacting us using the details below.

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​​​11. Retention of information

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We retain personal information only for as long as necessary to:

• fulfil the purposes outlined in this policy;

• comply with legal or regulatory obligations; or

• support business operations.

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12. Third-party links

The website may include links to external websites.

 

We are not responsible for the content, accuracy or practices of those website.

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13. Changes to this policy

 

We may update this Policy from time to time.

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The most current version will be available on the website and will apply from the date of publication.

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Continued use of the website or engagement of our services following any update constitutes acceptance of the revised Policy.

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14. Governing law

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These Terms are governed by the laws of Australia.

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Any disputes will be subject to the jurisdiction of the courts of Western Australia.

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15. Severability

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If any part of this Policy is found to be invalid or unenforceable, the remaining provisions will continue to apply.

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16. Contact

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If you have ​​​​​​​​​​​​​any questions, concerns or issues relating to this Policy, or how your information is handled, please contact us at hello@backtobaseline.au.

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If you are not satisfied in with how we have handled your personal information, you may contact the Office of Australian Information Commissioner (OAIC) at www.oaic.gov.au.